Responsible Gaming at bd98 — Your safety is our priority
Enjoy entertainment in a controlled way. bd98 is committed to helping you set the right limits, take a break when needed, and stay protected at all times.
What is responsible gaming and why does it matter?
Online gaming is an enjoyable form of entertainment — as long as it stays in check. bd98 believes every player can enjoy games in an informed and safe way. Responsible gaming means staying aware of your budget and time, and keeping gaming a fun part of your life — not a source of stress or problems.
We want to create an environment for players in Bangladesh where entertainment is always safe and enjoyable. On this page you will find out how to use bd98's tools to manage your gaming experience, when to seek help, and how our support team can assist you.
Age limit: bd98 is for people aged 21 and above only. Opening an account for minors is strictly prohibited. If you suspect someone you know is gaming while underage, contact our support immediately.
Our protection measures
Setting deposit limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase a limit you will need to wait 24 hours — which helps prevent overspending in the heat of the moment.
Time limits and reminders
You will receive automatic reminders after a set amount of time. With the session timer on, you will be reminded every hour of how long you have been playing. This is the most effective way to build healthy gaming habits.
Time-out feature
Need a short break? Set a time-out from 1 day up to 6 weeks. You will not be able to log in to your account during this period. Once the break is over, your account will be restored automatically.
Self-Exclusion
Choose self-exclusion for a longer break. You can keep your account fully closed from 6 months up to 5 years. No promotional emails will be sent during this period either.
24/7 support
bd98's Bangla-speaking support team is by your side around the clock. If you have any concerns about gaming, contact us directly via live chat or email — full confidentiality is guaranteed.
Minor protection
Protect underage family members from access. Use parental control software on your device and always keep your login details secure.
How to use the tools
Setting a deposit limit
After logging in to bd98, go to Account Settings and open the "Limits and Controls" option. Set the maximum deposit amount for daily, weekly, or monthly periods. Deposits beyond the set limit will not be possible. This gives you full control over your budget.
Session timer and time-out
Playing for a long stretch creates fatigue and inattention. With the session timer active, bd98 will send you an automatic message every hour. If you want a longer break, select a time-out of 1 to 42 days from the settings.
The self-exclusion process
If you feel gaming is getting out of your control, self-exclusion is the most effective solution. Let the support team know via live chat or email [email protected]. We will close your account fully for the set period. Opening a new account is not permitted during this time.
Reviewing your gaming history
Go to the "History" section of your account to view your deposit, withdrawal, and bet history at any time. Review your gaming patterns regularly — this helps you make informed decisions.
Loss limit
Set a maximum loss amount within a given period after which gaming will stop automatically. Once the loss limit is reached, the session will end and no new bets can be placed until the next day.
Recognise the warning signs
If the following apply to you, it is time to seek help.
Spending beyond your budget: Spending more than your set budget or placing larger bets to chase losses.
Losing track of time: Becoming so absorbed in a game that you lose track of time and daily tasks are left undone.
Strained relationships: Hiding gaming from family or friends and experiencing relationship problems as a result.
Gaming to relieve stress: Using gaming as a way to escape anxiety, depression, or loneliness.
Borrowing to gamble: Borrowing money from friends, family, or a bank to fund gaming.
Unable to stop: Deciding to quit gaming but repeatedly coming back and being unable to control yourself.
The golden rules of healthy gaming
Before you start gaming, set a clear budget and time limit and stick to them strictly.
See gaming as entertainment, not as a way to earn money. Accept losses when they happen.
Never play when you are tired, under stress, or under the influence of alcohol — your ability to make decisions is reduced.
Take regular breaks. Rest for at least 10 minutes every hour and keep at least one game-free day each week.
Do not place large bets to chase losses — this is known as "chasing losses" and makes the situation worse.
Spend time with family and friends. Be mindful that gaming does not take the place of your social life.
Resist the temptation after a win. Withdraw your winnings and do not put everything back into bets.
Talk openly with your family about gaming. Transparency helps ensure responsible behaviour.
Need help? We are always here for you.
There is no shame in talking about gaming problems. bd98's support team is available in Bangla 24/7. Contact us on chat now or write to [email protected].
Common questions about responsible gaming
Play safely at bd98
Enjoy gaming responsibly. Whether you prefer cricket betting, slot games, or live casino, bd98 is always by your side.